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Recent Posts
- Android Rules but Banks Hedge Bets with Apps, ANZ Goes on Treasure Hunt, All Aboard for GoBank, Analytics Need a Solid Base and Tips for Luring Customers to Digital Channels [TWIEB #67]
- Giving the Customers What They “Really” Want – Implicit Needs and Web Application Design
- Playbooks for Mobile and Retail, Small Businesses Want More and Lessons from the Highstreet [TWIEB #66]
- Mobile, Mobile and More Mobile, the Cost of Google AdWords and Thoughts on Banking Today [TWIEB #65]
- Mobile Develops the World while API’s Open it Up, Personalization is Critical but Banks Don’t Get it and Four Metrics that Matter [TWIEB #64]
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Tag Archives: Mobile Payments
No Payoff for Banks with Good Customer Service? [TWIEB #33]
This Week In Engagement Banking we’ve got a link to a article in The New York Times that asks: is the focus on customer service paying off for banks or instead serving to distract them from their real purpose. Meanwhile, … Continue reading
Mobile Payments: You’ve Been Making Them for Years, Plus Why NFC Doesn’t Matter to Apple’s iWallet [TWIEB #20]
This Week in Engagement Banking mobile payments are top of mind. According to Bank 2.0 author Brett King, we’ve been making them for years. You can read the myriad ways below. Meanwhile, Near Field Communications (NFC) technology, rarely absent from … Continue reading