TAG ARCHIVE: Jouk Pleiter

We won Best of Show at Finovate Fall 2016

Our 60 Second Onboarding demo has been awarded Best of Show at Finovate Fall in New York on 8-9 September. The 60-Second Onboarding leverages the latest modern mobile technology for simplified Know Your Customer (KYC) and seamless data-gathering technologies such as Optical Character Recognition (OCR) for scanning passports or credit cards combined with facial recognition. Powered by the Backbase Platform, the new solution will introduce true omni-channel onboarding across mobile, tablet and desktop. Banks will now be able to leverage these generic patterns…
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Jim Marous on the digital customer journey

Our upcoming webinar will feature a special guest: Jim Marous. Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of both the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He works with financial institutions worldwide on using customer insight and data to drive results. This includes developing innovative, multichannel solutions for acquisition, engagement, expanding share of wallet and retention. He has helped to successfully launch new products and services as…
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Upcoming webinar with Touch Bank and CheBanca!

In our upcoming webinar, Jouk Pleiter, CEO of Backbase, will talk to two of the most innovative banks in Europe – Touch Bank and CheBanca! Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at: what was needed to start their digital transformation journeys the key elements for success. Antonio…
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The TWIEB Series Goes Out With a Bang: A Look Back at Engagement Banking in 2013

In the very last TWIEB from the Backbase Blog, we take a look back at the biggest engagement banking stories that have caught our attention each month. In 2014 we’ll be back with a new, fresh take that keeps you up to date with everything happening in the world of omni-channel customer experiences and portal innovation. January Banking Leaders Predict Major 2013 Trends / Jim Marous Jim Marous gathers predictions from almost fifty banking industry and thought leaders, to give…
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Backbase Reveals Powerful New Social Features in Customer Experience Platform at FinovateAsia 2013

Today in Singapore, at FinovateAsia 2013, Backbase revealed that the latest edition of Backbase Portal, their lean customer experience platform (CXP), includes powerful new social features. These new capabilities are the next step in the innovative vendor’s ongoing mission to help financial institutions develop successful omni-channel strategies to grow their brand and engage their customers. Backbase introduced several new features all oriented towards guiding brands into the social connected world, including social login, social publishing, social marketing, and intuitive social…
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