TAG ARCHIVE: Customer Experience

We won Best of Show at Finovate Fall 2016

Our 60 Second Onboarding demo has been awarded Best of Show at Finovate Fall in New York on 8-9 September. The 60-Second Onboarding leverages the latest modern mobile technology for simplified Know Your Customer (KYC) and seamless data-gathering technologies such as Optical Character Recognition (OCR) for scanning passports or credit cards combined with facial recognition. Powered by the Backbase Platform, the new solution will introduce true omni-channel onboarding across mobile, tablet and desktop. Banks will now be able to leverage these generic patterns…
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Upcoming webinar with Touch Bank and CheBanca!

In our upcoming webinar, Jouk Pleiter, CEO of Backbase, will talk to two of the most innovative banks in Europe – Touch Bank and CheBanca! Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at: what was needed to start their digital transformation journeys the key elements for success. Antonio…
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Can a Bank Disrupt the Retail Industry: Webinar Recap

Amir Tabakovic, Head of Market Development at Switzerland’s most innovative bank, PostFinance, joined us to talk about how PostFinance has its sights set on disrupting the retail industry. Before digging down into how PostFinance moved into the digital retail arena, Amir gave us a bit of background about PostFinance and how the consumption of digital goods has changed in the last decade. He made the point that it was Apple’s release of iTunes that radically changed the music and media…
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Backbase Engage and Open Banking Marketplace Make a Splash at FinovateFall 2014!

FinTech experts and commentators were blown away by our Open Banking Marketplace and out-of-the-box digital digital banking solution, Backbase Engage, at FinovateFall in New York. Backbase Engage is a full-service digital bank for banks and credit unions that want to take back control of their digital strategy. It ships with all the functionality that financial institutions need to revitalize their customers’ online and mobile interactions. Backbase Engage puts more power and freedom of choice back in the hands of banks…
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Backbase is Going on Tour!

Over the next few months Backbase will be presenting our new digital banking solution, Backbase Engage, at six events across the United States. Starting with Finovate Fall in New York at the end of September, Backbase will be presenting at a fintech event near you. If you’re attending any of the events listed below, please come and say hello. We’ll be debuting our latest out-of-the-box digital banking solution; Backbase Engage. Backbase Engage has been designed to help banks and credit…
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