Monthly Archives: February 2012

Thinking Future Money and Social Media Compliance [TWIEB #8]

Posted on February 24, 2012 by Sara Palmbush

Welcome to another busy week in Engagement Banking. It’s useful, especially for banks, to think about what money will ‘become’ as so many aspects of our world go digital. Dave Birch at Consult Hyperion has posted an insightful article this … Continue reading →

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Making Banking Fun [TWIEB #7]

Posted on February 17, 2012 by Sara Palmbush

This week American Express made the news by announcing its digital wallet platform Serve will merge with its prepaid cards, which were originally aimed at customers who don’t qualify for credit cards. Indeed, Amex has been busy the last few … Continue reading →

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The Power Shift

Posted on February 17, 2012 by Jouk Pleiter

Thinking Outside-In – Insights from Backbase CEO Jouk Pleiter I spend a lot of time at Backbase asking this question: Why is it so difficult for financials to truly engage with their customers? In doing so, I’ve come to a couple of … Continue reading →

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Running Toward Mobile Payments

Posted on February 14, 2012 by Sara Palmbush

The idea of being able to send and receive payments with mobile phones has been around for many, many years. Except it’s not an idea anymore. Cash, checks, and finally, cards are going by the wayside. Still, most researchers estimate … Continue reading →

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No Fat Lady to Singing to Banks [TWIEB #6]

Posted on February 10, 2012 by Sara Palmbush

We are still glowing from the excitement of this year’s Finovate Europe event. The increase in number of bankers in the audience over last year indicates that ‘the times, they are a changin.’ For a more thorough wrap up from … Continue reading →

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