Monthly Archives: February 2010

IKEA signing

Posted on February 17, 2010 by Edwin Rozendal

I went to IKEA this weekend and noticed that the signing in the store is the same as on the website. Which from a designer point of view is great. It got me thinking, how long until some kid will … Continue reading →

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It’s Time For Text Analytics

Posted on February 8, 2010 by Tom Prakke

Businesses are full of unstructured text like customer comments on surveys, notes and verbatims from contact center conversations, inbound emails, online chats, social media sites, customer feedback comments, etc. This information represents immense untapped value that I expect companies to start … Continue reading →

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52 Weeks of UX

Posted on February 8, 2010 by Tom Prakke

“You cannot not communicate. Every behaviour is a kind of communication. Because behaviour does not have a counterpart (there is no anti-behaviour), it is not possible not to communicate.”—Paul Watzlawick’s First Axiom of Communication This is the first rule of … Continue reading →

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