CATEGORY Archive: Webinars

Jim Marous on the digital customer journey

Our upcoming webinar will feature a special guest: Jim Marous. Jim Marous is an internationally recognized financial industry strategist, speaker, author and the publisher of both the Retail Banking Strategies section of The Financial Brand and the Digital Banking Report. He works with financial institutions worldwide on using customer insight and data to drive results. This includes developing innovative, multichannel solutions for acquisition, engagement, expanding share of wallet and retention. He has helped to successfully launch new products and services as…
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PSD2: Making it actionable

Yesterday we hosted our July webinar, ‘PSD2: Making it actionable’ that featured Jouk Pleiter, CEO and Jelmer de Jong, VP Product of Backbase. PSD2 is a very important topic for financial companies, especially in Europe. Financial institutions across Europe will soon be facing new banking industry regulations – a proposal for a revised directive on payment services in the internal market, better known as Payment Services Directive (PSD2). PSD2 represents one of the single biggest changes in banking industry history,…
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The digital transformation journey of Touch Bank and CheBanca!

Yesterday we hosted our latest webinar, ‘The Journey to Digital Transformation: The Real Life Examples of Touch Bank and CheBanca!’ and we are very happy we registered a new record high of attendees. An over an hour interactive session, our webinar featured Andrei Kozliar, the CEO of new, digital- and mobile-only bank in Russia –  Touch Bank and Antonio Fratta Pasini, Head of CRM and Omni-channel for CheBanca!, recognized as the Best Digital Bank in Italy for customer satisfaction. Touch…
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Upcoming webinar with Touch Bank and CheBanca!

In our upcoming webinar, Jouk Pleiter, CEO of Backbase, will talk to two of the most innovative banks in Europe – Touch Bank and CheBanca! Digital transformation is about fundamentally changing how banks attract, interact with and satisfy consumers, and it affects all levels of your organisation. Antonio and Andrei will share real-life examples of digital transformation in our new webinar, which will look at: what was needed to start their digital transformation journeys the key elements for success. Antonio…
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Webinar: The Uberization of Banking, with Simon Mathews

Yesterday we hosted our first webinar in 2016, ‘The Uberization of Banking’ and we are very happy we reached a record high attendance. Our guest speaker was Simon Mathews, the Chief Strategy Officer at Extractable. Regularly sought after to speak on innovation and experience topics, Simon leads the strategy and digital experience design teams at a leading digital experience design firm based in San Francisco. In this webinar, Simon talks about what banks and financial institutions can learn from Uber…
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