CATEGORY Archive: Commercial Banking

Commercial Banking II: Forget the Underbanked, SMEs are Undervalued and Underserved!

Supporting growth in the SME market could lead to new sources of revenue for banks but how can the financial sector leverage technology to foster relationships and help SME’s succeed? In our first post in the commercial banking series we discussed that businesses in general also require the same Bank 2.0 customer experience that retail customers expect. Today we will discuss the online banking experiences that banks should provide SMEs. Lately the news has been awash with stories about the…
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Commercial Banking: Businesses are People too…

In the world of commercial banking it’s easy to forget that every business, no matter how large or small, is made up of people who deserve the same kind of personalization that retail customers experience online. Commercial banking is a term that covers a large range of activities but it’s the term we feel best suited to business banking. Mostly because it has little or no implication regarding size, and let’s face it, this is a subject where size does…
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