Want to receive This Week in Engagement Banking via email?
Sign up for our weekly newsletter, which delivers a summary of trends and must reads on online and mobile banking, Bank 2.0 and Engagement Banking, directly to your inbox. Register now!-
Recent Posts
Backbase on Twitter
- Proud to announce: Backbase Signs Higher One, a Leading Financial Services Provider for Colleges and Universities backbase.pressdoc.com/32272-backbase… 1 week ago
- Let the Fintech Revolution Begin [TWIEB #17]: blog.backbase.com/1842/let-the-f… 2 weeks ago
- Press release: Backbase and The GFT Group (FAR:GEX) sign European partnership agreement. backbase.pressdoc.com/32177-backbase… 3 weeks ago
- Learn from the Best Banking Brands and Poison Your UX Arrow [TWIEB #16]: blog.backbase.com/1817/learn-fro… 3 weeks ago
- We just published a new white paper: The Future of Banking is Engagement Banking, download now at backbase.com/bank20/futureo… 4 weeks ago
Categories
Author Archives: Michel Gerin
Where are the financial advice tools?
When at the Forrester Financial Marketing event in New York, I had the pleasure to meet with Alyson Clarke, a principal Analyst at Forrester. We sat together to discuss and share some ideas about Online Advice Tools. We talked about … Continue reading
Posted in Engagement Banking
Tagged Alyson Clarke, Co-Browse, Forrester, National City, Vanguard
1 Comment
Live Chat Increases Sales at National City
This year’s Forrester Financial Services Forum for Marketing and Strategy Professionals was focused on how to deliver great customer experience. It covered best practices, cross channel strategies but also many sessions were covering online experience especially through the use of … Continue reading