Want to receive This Week in Engagement Banking via email?
Sign up for our weekly newsletter, which delivers a summary of trends and must reads on online and mobile banking, Bank 2.0 and Engagement Banking, directly to your inbox. Register now!-
Recent Posts
Backbase on Twitter
- Proud to announce: Backbase Signs Higher One, a Leading Financial Services Provider for Colleges and Universities backbase.pressdoc.com/32272-backbase… 1 week ago
- Let the Fintech Revolution Begin [TWIEB #17]: blog.backbase.com/1842/let-the-f… 2 weeks ago
- Press release: Backbase and The GFT Group (FAR:GEX) sign European partnership agreement. backbase.pressdoc.com/32177-backbase… 3 weeks ago
- Learn from the Best Banking Brands and Poison Your UX Arrow [TWIEB #16]: blog.backbase.com/1817/learn-fro… 3 weeks ago
- We just published a new white paper: The Future of Banking is Engagement Banking, download now at backbase.com/bank20/futureo… 4 weeks ago
Categories
Author Archives: Angela Ursem
Forrester: Backbase is one of the "New Breed Engagement Vendors"
Forrester published an interesting report this month, called “The Online Customer Engagement Software Ecosystem” by Stephen Powers. According to Forrester, (Online) marketing, E-business and Internet professionals will have to use a mix of different technologies from an ecosystem of solution providers. … Continue reading
Squaring the Circles of Web Application Development
Backbase is pleased to announce the publication of Backbase 4 RIA Development, a book about the Client Framework written by Ghica van Emde Boas and Sergey Ilinsky. There is an old saying that expresses the difficulty of trying to match … Continue reading
Posted in Technical
Tagged Book, Framework, Ghica van Emde Boas, RIA, Sergey Ilinsky
Leave a comment
Web personalization & Rich Portals
A usual start of the day: Cycle in the pouring rain to work, your computer doesn’t start and the office is out of coffee…. Too stressed to start working right away, so let’s steal a couple of minutes from the … Continue reading
Posted in Engagement Banking
Tagged ABN Amro, iGoogle, KPN, Netvibes, Personalization, RIA, Self Service, Symbaloo
Leave a comment
The 5 stages of Customer Engagement
Many people have different opinions of what ‘Customer Engagement’ exactly stands for. In this article I don’t want to create yet another definition, but I’d like to elaborate on our understanding of Customer Engagement. In my opinion, it’s all about: … Continue reading