Revisiting Mobile Banking with Forbes, Customers Feel Abandoned, Collaboration Fosters Innovation, Loyalty and Technology Feed Walled Share, and 7 Tips About Apps [TWIEB #96]
Mobile Banking – Take Two / Forbes
Forbes returns to check the pulse of mobile banking with a look at what the second and third generation attempts are doing differently.
Half of All Consumers Feel Undervalued by Their Bank / The Financial Brand
People across Europe and the U.S. feel undervalued, and under-served by theirwith their banks according to a research from Ipsos Mori.
Social Collaboration for Innovation / BAI Strategies
Financial institutions with a thirst for innovation are learning how to collaborate internally to foster a new ideas.
The Virtuous Circle Connecting Loyalty, Technology, and Share of Wallet / American Banker
A massive study of 117,937 banking customers undertaken by Bain shows a direct correlation between loyalty, digital usage, and share of wallet.
7 Things Every CIO Should Know About Mobile App Development / Finextra
A very tidy round-up of what’s happening around app development, and some thoughts on what to watch out for.