Generation Y Banking Behavior \ infograph by American Mountain
In a nice infograph made by American Mountain Credit Union, you can see the banking needs and behavior of Generation-Y. Obviously, twice as likely to be a mobile banking user.
Google Trends Reveal Banking Insights, Social Media Zeitgeist \ The Financial Brand
By using Google Trends, which show users’ search trends over long periods, retail banking insights can be drawn. What’s the search trend, for example, of terms such “Video Banking” or “Social Media Banking”?
Retail Banking’s New Threat \ Business Spectator
Is mobile banking a threat to retail banking? Indeed there are some challenges banks face when trying to contain this promising channel. This article covers couple of methods large banks have implemented.
Can Branches Compete with Digital for Advice? \ Brett King
There’s a long held premise that branches are great channels for advice, that this is the one differentiation that bank branches provide that the Internets could never compete with. Brett King finds three problems with this assertion that should rightly challenge the superiority of the branch channel in bank operations today.
Big Data, Big Hype? \ BANKNXT
“Big data” is supposedly the latest hype. Financials have a huge amount of data on their clients. And with it a mine of information. The real challenge is to use Big Data to get to know more about customers, and to use the information to deliver more than expected, create new services, and with it new revenues.