New white paper: omni-channel banking and the digital transformation roadmap

Happy to announce that we just published a new white paper on omni-channel banking and the digital transformation roadmap. The white paper is based on the Omni-Channel Banking Survey conducted by Backbase and Efma, and completed by more than a hundred C-level bankers from across the globe. The report also contains the findings from more than 15 interviews with bank executives, as well as the 7 Habits of a Highly Successful Digital Bank, written by Roberto Ferrari, general manager of CheBanca!, the No 1 digital bank in Italy. The report highlights five important takeaways: New competitors in banking: The disrupters Discover how and why the market is changing – how it’s driven by customers, and by tech companies, startups, and neobanks….

Dutch Prime Minister Mark Rutte opens new Backbase US HQ in Atlanta

Great news: our US HQ in Atlanta is now officially open, courtesy of Mark Rutte, the Prime Minister of The Netherlands, who visited our office today to perform the official opening act. By using a mobile app built with the Backbase Digital Banking Platform (DBP), the Prime Minister made a donation to a local charity and announced the new office open. Over the past few years, our digital banking software has been used to deliver exceptional digital customer experiences for the world’s leading banks and insurance companies, from ABN AMRO Bank in The Netherlands, to CheBanca! in Italy, Credit Suisse in Switzerland, Metro bank in the UK, PZU in Poland, Sberbank in Russia, Westpac in Australia, and Goldman Sachs and…

Forrester names Backbase a leader in omni-channel banking

I’m very happy to announce that we have been placed as leader in the most recent Forrester Wave for Omni-Channel Digital Banking Solutions. Backbase was among a group of select vendors that Forrester invited to participate in the report and the Backbase Digital Banking Platform received the highest score in the Current Offering category. “Backbase offers broad business capabilities, rich support of customer experience, and very solid technology and architecture,” stated Forrester in the report, furthermore it reads: “With Backbase being a pure-play vendor, it is not a surprise that its commitment to its omnichannel banking solution is high.” You can download the report via: We believe that being named a leader in the Forrester Wave gives yet another validation…

Backbase Fall 2015 Roadshow

We are on the road again for our yearly fall roadshow. Backbase executives attending and speaking at the following events, ping us if you are attending as well or close by. Jack Henry Symitar Conference, Sept 1 – 3, San Diego. Middle East Banking Innovation Summit, Sept 14 – 15, Dubai. CUNA Technology Council, Sept 27 – 30, Orlando. FinDEVr, Oct 6 – 7, San Francisco. Sibos, Oct 12 – 15, Singapore. BAI Retail Delivery, Oct 13 – 15, Las Vegas. Efma Congress: Banking Transformation, Oct 29 – 30, Amsterdam. Netfinance Interactive, Dec 1 – 3, San Diego.

Backbase Scores in Gartner’s Latest Critical Capabilities for Mobile Application Development Platforms Report

We are very proud that we score twice in the top 5 for the B2C Informational and B2C Transactional use cases. Out of four use cases, Backbase received the second highest score in the B2C Informational use case and fifth highest score in the B2C transactional use case. You can download the report here. In the Critical Capabilities for Mobile Application Development Platforms report, Gartner evaluates 14 MADP vendors across four use cases of growing demand for mobile apps. We have been delivering mobile apps and complete omni-channel projects for the past years, for FIs across the globe. This is based on our omni-channel customer experience and digital banking platform that includes its own native Mobile SDK and MBaaS, delivering capabilities and mobile solutions across…