Can a Bank Disrupt the Retail Industry: Webinar Recap

Amir Tabakovic, Head of Market Development at Switzerland’s most innovative bank, PostFinance, joined us to talk about how PostFinance has its sights set on disrupting the retail industry. Before digging down into how PostFinance moved into the digital retail arena, Amir gave us a bit of background about PostFinance and how the consumption of digital goods has changed in the last decade. He made the point that it was Apple’s release of iTunes that radically changed the music and media industries, making Apple the world’s largest distributor of digital content. Apple was the first to recognize the potential value in digital goods and market growth in the area. The digital shift we have seen in more recent years has opened…
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Gartner: Backbase is Among the Most Innovative Vendors in the Portal Market

Gartner’s Magic Quadrant for Horizontal Portals is out and we’re in it again! We’re incredibly proud to announce that, for the the fourth year in a row, Gartner has positioned us in the Visionary quadrant. Here’s what Gartner had to say: “Backbase is among the most innovative vendors in the portal market. Backbase’s lean portal is at the center of its ability to address the speed in deploying a UXP that is often sought, but rarely achieved, by organizations with portal initiatives.” Vendors in the Magic Quadrant are judged by ‘ability to execute’, which covers: products/services, overall viability, sales execution/pricing, market responsiveness and track record, marketing execution, customer experience, and operations. And ‘completeness of vision’, including: market understanding, marketing strategy,…
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Backbase Engage and Open Banking Marketplace Make a Splash at FinovateFall 2014!

FinTech experts and commentators were blown away by our Open Banking Marketplace and out-of-the-box digital digital banking solution, Backbase Engage, at FinovateFall in New York. Backbase Engage is a full-service digital bank for banks and credit unions that want to take back control of their digital strategy. It ships with all the functionality that financial institutions need to revitalize their customers’ online and mobile interactions. Backbase Engage puts more power and freedom of choice back in the hands of banks with the Open Banking Marketplace, which includes state-of-the-art digital banking apps for Money Movement, PFM, and more. By using Backbase’s modular architecture banks can easily mix and match services from multiple fintech providers without worrying about vendor lock-in. When talking…
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Backbase is Going on Tour!

Over the next few months Backbase will be presenting our new digital banking solution, Backbase Engage, at six events across the United States. Starting with Finovate Fall in New York at the end of September, Backbase will be presenting at a fintech event near you. If you’re attending any of the events listed below, please come and say hello. We’ll be debuting our latest out-of-the-box digital banking solution; Backbase Engage. Backbase Engage has been designed to help banks and credit unions take back control of their digital strategy. It includes all the functionality that financial institutions need to deliver a superior internet and mobile banking experience for their customers, drastically reducing the time-to-market by leveraging industry best practices. You can…
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Beyond iBeacon: Making Bank With Omni-Channel Experiences Customers Will Love

It’s easy for banks to assume that customers don’t want or won’t miss having an omni-channel experience with their banks – but they would be wrong. The trouble is that often the term omni-channel is misunderstood, misused or taken far too literally and applied to single interactions. Omni-channel isn’t only about using every new technology and channel at your disposal just because you can. The much-touted example of St. George bank in Australia using iBeacon to someone a personalized welcome message when they enter a branch is nice and innovative but it kind of misses point. Omni-channel experiences are about creating a relationship that is engaging, mutually beneficial, and capable of growing beyond a single interaction. Don’t get me wrong,…
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